Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Check for service outages
Ccookie4's profile

New Member

 • 

2 Messages

Monday, February 14th, 2022 2:13 AM

Travel to Puerto Rico

We are going to Puerto Rico next week and wondering if there will be roaming charges for our phone or is it part of their coverage?

Accepted Solution

Official Solution

ACE - Sage

 • 

110.8K Messages

2 years ago

You should roam free on Liberty. So far, no charges for AT&T customers after selling to Liberty mobile in October 

New Member

 • 

2 Messages

2 years ago

Thank you so much! It was difficult to uncover an answer on the ATT website

Community Support

 • 

221.1K Messages

2 years ago

Hi @Ccookie4, that's a great question!

 

There is wireless coverage in Puerto Rico. If you currently have roaming services included in your plan (as all of our unlimited wireless plans do) then you will be able to continue to enjoy your roaming services while traveling to these destinations similar to how you'd be able to roam while in Canada and Mexico, via our partner network Liberty

 

Please let us know if you have any additional questions. Thank you for reaching out to our AT&T Community!

 

Sydne, AT&T Community Specialist

New Member

 • 

5 Messages

1 year ago

How do we determine if we have roaming services included in our plan? 

New Member

 • 

3 Messages

1 year ago

@formerlyknownas I am going to Puerto Rico as well soon.  Did you get charged roaming fees when you went?

New Member

 • 

5 Messages

1 year ago

We leave next Sunday!!  I chatted with an AT&T rep online yesterday and she said it would be covered under our plan, but we do not have an unlimited roaming plan so I'm a little skeptical... Amazing that it's so hard to find this answer.

New Member

 • 

3 Messages

1 year ago

@HarrisP I did find out that Puerto Rico is considered off net so data is throttled. I’m still unsure of roaming. 

ACE - Sage

 • 

110.8K Messages

1 year ago

Nothing has changed except that liberty now owns all of the towers that once belonged to AT&T in the US Virgin Islands and Puerto Rico. You will be roaming on Liberty for free. The limit is whatever your domestic plan allows.

If you have unlimited talk text and data then you have no limits on Liberty.

If you have a limited data plan, or are still on an old minute plan, without a text message plan, you will be charged just as if you were in the United States for any over usage. 

New Member

 • 

3 Messages

1 year ago

@formerlyknownas thanks so much for letting me know!

New Member

 • 

1 Message

1 year ago

Are calls and texts back to the mainland also included in the Unlimited plans or does it only cover the local island?

Not finding what you're looking for?