jsheng's profile

Contributor

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2 Messages

Wed, May 30, 2018 3:27 AM

Tourist in USA & Canada

Hello, my family and I are traveling to USA & Canada: San Francisco > multiple cities in Canada > ending in New York.

 

We are thinking of purchasing a WiFi hot-spot device like the Huawei E5577Cs-321.

 

We really only need a data plan. My questions are:

  1. Will an AT&T Prepaid Card work in the device?
  2. Will the AT&T network also be available for use in Canada?
  3. If it'll work in Canada, are there any additional costs involved?

 

Thank you.

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.3K Messages

4年前

Hello @jsheng,


You raise a great question about using a HotSpot while traveling!  I can help provide you with some information.


You are able to use AT&T PREPAID with a HotSpot.  Please click here to review information about plans, FAQ’s, and here for additional details!  I apologize; we do not currently offer an international roaming plan for AT&T PREPAID HotSpots.  In order to roam while in Canada, you will need to have either a postpaid phone account or AT&T PREPAID phone account.  You can visit this article for details about international PREPAID plans and details.


If you need further help, please don’t hesitate to contact us back.  Have a great day!


Adam, AT&T Community Specialist

Contributor

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2 Messages

4年前

Thank you 🙂 I will check and revert back here if I'm lost!

ATTHelp

Community Support

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200.3K Messages

4年前

Hello @jsheng,


I appreciate your reply!  You’re welcome.  We hope everything gets resolved for you!  By all means, contact us back if needed.  Enjoy your travels!


Adam, AT&T Community Specialist

New Member

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1 Message

1分前

If you have a prepaid USA, Canada and Mexico unlimited data cell phone plan can you use it in an unlocked hotspot? I can’t seem to get the hotspot to work while I’m here in Canada? I tried adding the tethering and that didn’t work either.

ATTHelp

Community Support

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200.3K Messages

1分前

Hello Ethered, let's get you pointed in the right direction for support in Canada.

 

To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat https://www.att.com/contactus/index/wireless.html?tab=1

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

 

 

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