terrible cell coverage
For years, I have had poor cell phone quality from my home (not other locations) with ATT. This includes dropped calls, calling failures, one way only sound, etc. This is true with or without wi-fi calling. I typically only get one bar. A relatively short distance away, still in the same zip code (17055), the signal strength is much better. I have not had to truly rely on cell calls from home until now and have been reluctant to deal with tech support. My suspicion was that calling tech support would help nothing. I finally spent a couple of hours explaining my issue to level one and level two tech support. The level two tech support person was pretty good and recognized that this was not an issue specific to my particular phone. She referred me to a technician for further troubleshooting. The response that I received from ATT 2 days later was this "We investigated your technical issue and were unable to find a problem." Case Closed.