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1 Message

Thu, Oct 21, 2021 2:42 PM

Sudden Bad Reception in my Area

In the last couple of weeks I am randomly losing all bars for a wide radius around my home. A friend of mine is also having this issue. We reset network settings but it didn’t help me. Got a new SIM and that didn’t help. I Uber drive sometimes and it’s making it impossible. 


Community Support


176.5K Messages

1 m ago

We'd like to share our suggestive tips and tools for strengthening your connection to the network with you, .


Test out our troubleshoot and resolve tool by visiting our wireless support article and select "Fix an Issue". Then choose your device and navigate to Connection>Internet and allow the troubleshooting to begin. This tool will provide you with our top solutions. 


When near WiFi, WiFi Calling is a helpful feature when experiencing dropped calls and difficulties sending/receiving text messages.


Also, you can access our wireless coverage page and check the coverage supported in your area. Our outage support page will show you how to check for any service outages


We hope these tools are helpful. Reach back out and share your results with us if you're still having trouble with your network connection.


Thank you for connecting with the AT&T Community!


Jonye, AT&T Community Specialist 

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