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smartino123's profile

New Member

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1 Message

Monday, November 14th, 2022 4:54 AM

Signal Strength

I have lived in my house for 15 years and have had no issues with my cell signal. Always with AT&T. Last 4 days I have one bar at most and can’t make calls; but they say there is no issue with any coverage around me. Can anyone help?

ACE - Expert

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64.7K Messages

1 year ago

No one here can do anything about your signal strength. Signal strength can change for many possible reasons but whatever has happened, ATT does not guarantee coverage at any specific location so there isn’t anything they can or will do to improve or restore the signal in your home. Even though ATT says there are no issues, there could be something going on that customer support does not know about, so maybe your signal strength issue is temporary. Otherwise, the preferred solution for poor coverage in your home is to use WiFi calling. If that’s not possible or doesn’t work and if coverage in your home is important, it may be time to find a different carrier.

Community Support

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231.4K Messages

1 year ago

Hello smartino123, we're here to help you with your Signal strength.

Let's meet in a Direct Message to discuss your signal strength. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the forums).

Looking forward to speaking with you soon.

Carlton, AT&T Community Specialist
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