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Dasslerayaka's profile

Contributor

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1 Message

Thursday, March 9th, 2017 1:51 AM

Service outage

Have a way to contact you online when there is an outage on cell servoce. I currently have no cell service and neither do any other att customers in this area. Crowder Oklahoma 74430. Would like this issue fixed. This is my only line of communication with work, school, and family. Please contact me to inform me why. Thank you.

Community Support

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232.7K Messages

7 years ago

Hello @Dasslerayaka!

 

I apologize you are experiencing outages in your area at this time! There are various ways you can contact us online. I will be more than happy to assist you further.

 

What’s great is you can always inform of us any outages in your area with our helpful Mark the Spot app. This app is free and further assists us track any tower issues and provide a resolution.

 

Something easy you can also try is to reboot your phone. By powering your phone off and back on, this can assist your device to reconnect to our network. I always recommend performing this regularly for the best performance.

 

If you are still experiencing issues, run your device through our awesome Troubleshoot & Resolve tool. Select your make and model phone, then select Calling to get started.

 

I hope this helps. Have a great rest of your day and take care!

 

Shenoah, AT&T Community Specialist

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