lmermoud's profile

Contributor

 • 

1 Message

Thu, Apr 20, 2017 4:36 PM

Service Outage in Birmingham, AL

I haven't had cell coverage for my GoPhone for the last half hour on Southside in Birmingham, AL, 35205. Anyone else having this problem?

ATTHelp

Community Support

 • 

180K Messages

5 y ago

Hi @lmermoud,

 

I am sorry to hear you are experiencing service issues.  I use my phone for everything so I understand how inconvenient this can be. I would be happy to assist.

 

I looked into Birmingham, and the surrounding area and am not showing any out towers.  Sometimes a phone just needs a refresh to get it connected again.  Please power off the phone completely, wait about 30 seconds, and turn the phone back on.

 

If you continue to run into issues, please use our Troubleshoot & Resolve tool.  Make sure your phone’s correct make & model is selected, and then choose Phone calls for the issue.

 

Let us know if you have any further questions by replying in this thread.  I hope you have a marvelous weekend!

 

Jessica, AT&T Community Specialist

Tutor

 • 

4 Messages

3 y ago

AT&T service is out in birmingham near my place of work near Carraway hospital for all AT&T users here.  Started yesterday at 7 PM

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.