New Member
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3 Messages
Roaming suddenly
I'm in laredo TX now everywhere I'm at keeps saying roaming. I checked to see if there was an outage the site says there's not. Just started today never had the problem before. Anyone else having issues?
New Member
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3 Messages
I'm in laredo TX now everywhere I'm at keeps saying roaming. I checked to see if there was an outage the site says there's not. Just started today never had the problem before. Anyone else having issues?
ATTHelp
Community Support
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221.5K Messages
4 months ago
Hello Adolphus, we're here to help you with your roaming inquiry.
Domestic roaming is when you're no longer connected to the AT&T network, either due to no coverage, or a non AT&T tower being connected to your device due to having a stronger signal at your location.
Try these troubleshooting tips to get back connected to the network.
Let us know if this helps. Reach back out to us if you have any other questions.
Jeff, AT&T Community Specialist
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Adolphus
New Member
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3 Messages
4 months ago
AT&T Community Forums
AT&T Community Forums
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"Hello Adolphus, we're here to help you with your roaming inquiry.
Domestic roaming is when you're no longer connected to the AT&T network, either due to no coverage, or a non AT&T tower being connected to your device due to having a stronger signal at your location.
Try these troubleshooting tips to get back connected to the network.
Let us know if this helps. Reach back out to us if you have any other questions.
Jeff, AT&T Community Specialist"
Tried everything thing on there don't think it's on my side cause it was working 2 days ago now
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ATTHelp
Community Support
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221.5K Messages
4 months ago
Hello @Adolphus, Thank you for reaching back out to let us know that you are still having issues with your network connection. We understand that this is an ongoing concern.
We understand that you said that you didn't see any outages on our website, but to further assist you and accurately look in your area, can you please provide us your ZIP code in Laredo, TX?
This way we can take a deeper dive on our end to see what may be causing this issue for you.
We will be waiting for your response!
DylanD, AT&T Community Specialist
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Adolphus
New Member
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3 Messages
4 months ago
Zip is 78046
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ATTHelp
Community Support
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221.5K Messages
4 months ago
Hello @Adolphus, thank you for the quick response.
Let's meet in a Direct Message regarding your specific service address to check the service in your exact area.
When you receive our direct message, please have your service address ready to provide for more quick assistance.
Remember to please check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums) and we will be looking forward to your response!
DylanD, AT&T Community Specialist
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