Reception ...snail mail

Well Lizzy, miss smart (Edited per community guidelines). I have had this service at this location and havent had a problem before!
If you cant be nice... be nothing@

Would you rather I be polite like AT&T, waste your time for months, suggesting you do a lot of resetting of your phone and it's network settings? Forward you to different departments, promise to call you back but then never call ? Deliver a lot of platitudes about your network connection? Or even lie to you and tell you what tower is undergoing maintenance in your area and will be ready soon? And thank you for being a loyal/long time customer?

If that's the response you want you call AT&T. They know where you are located.

But - You posted on a customer populated forum, and while AT&T does work great for most people, in most places, if it's not working for you, the best thing you can do is find a new carrier.