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1 Message

Wed, Jun 19, 2019 10:55 PM

Poor service

Very poor service txt data and calls in Williams county Ohio.  Specifically in Bryan and Montpelier    Any plans to improve so I don’t have to switch carriers 


Accepted Solution

Official Solution

Brand User



107.8K Messages

7 months ago

Hello @Lat468,


We can definitely provide you with some troubleshooting steps for these wireless signal issues that you've been experiencing in your area. We recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. You can also use Wi-Fi Calling from AT&T to talk and text over any active Wi-Fi connection. If you're still having any issues, please use the AT&T Mark the Spot app to report dropped calls, network issues, and receive network improvement notifications. Let us know if this helps.


Sean, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.