vantheman01's profile

Contributor

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1 Message

Sun, Sep 22, 2019 3:23 AM

Poor Cellular coverage all of a sudden - Dropped calls and No internet, No service/Limited -Californ

As of a few months ago our AT&T cellular coverage has declined from 3-4 bars to now 1 sometimes 2 bars in Temecula, Murrieta and Winchester CA. We have had phone calls drop, text won't send or come through. Unable to use Maps or access email. The service had been great for years but all of a sudden within the past few months we can't get calls or texts or internet services in most areas in the cities we are in daily. This is even happening to us in the high desert in California (Hesperia, Victorville, Apple Valley, Big Bear)

ATTHelp

Community Support

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192.1K Messages

3 y ago

 
Thank you for reaching out to us today. We'll be delighted to assist you.
 
We don't see any tower issues in Temecula, Murrieta or Winchester CA at the moment. There are several towers down in Victorville and one in Apple Valley but tickets have already been created for these issues and they're currently under repair. Victorville should be back at full coverage by the end of the day on Wednesday 9/25. 
 
Regarding your coverage in Temecula: what kind of phone do you have? Have you tried any troubleshooting measures? 
 
Darais, AT&T Community Specialist
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