Contributor
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3 Messages
Poor cell service - Los Angeles
For last 3-4 months, I've had little to no cell service in my house. I've reported this on the app and called in 20+ times. My neighbors did as well. There is an AT&T tower 4 blocks from my house. I can only place/receive calls if I switch to wireless calling - this only works 25% of the time and is not clear. PLEASE HELP. I have a new iPhone X and I'm using AT&T Fiber. Today I went to my neighborhood AT&T store to express my frustration and they suggested I request about a microcell. Please advise.
Accepted Solution
Official Solution
David606
Employee
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3.5K Messages
6 years ago
Microcell no longer exists. If you have an iPhone X you'll need to use WiFi-Calling.
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LosAngeles-36
Contributor
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3 Messages
6 years ago
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Koreatownuser
Contributor
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2 Messages
5 years ago
I agree with you Mate! This is very frustrating. I live in Korea town and it is so darn annoying. I called and was told 3 towers around were down last week. I can't believe I have a phone data and plan that I can't even really make use of. Why even have it in the first place if I am going to use WiFi calling. I WILL BE SWITCHING TO T-MOBILE IN THE NEAR FUTURE.
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anotherguy
New Member
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1 Message
3 years ago
Just arrived in LA in June 2020. Same issue. Ugh
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Pdavid59
New Member
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2 Messages
3 years ago
I live in Mid City and just moved from Verizon to ATT for the 100 gigs deal. Now I can’t even use my phone to make calls. I get one bar and then about 20 minutes later no service appears. Has anyone heard of a (Edited per community guidelines) (Edited per community guidelines) because this would fit the bill.
(edited)
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Varalakshmi
Former Moderator
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697 Messages
3 years ago
Hi @Pdavid59
Thank you for sharing your concern.
As per AT&T Community Guidelines, we will have to close this thread, as it is 2 years old. We would request you to post it as a new conversation.
Have a great day!
Regards,
AT&T Moderator
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