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New Member

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1 Message

Thu, Nov 12, 2020 3:19 AM

Phone keeps sayin No service

My phone keeps saying no service and then when I turn my wifi on that’s the only way my phone works and bill has been paid and is not due for 15 days I’ve tried restarting it 3 times and it still does this. How do I fix it? It hasn’t been doing this all day it just started around 9pm

ATTHelp

Community Support

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179.8K Messages

1 y ago

We're here to help with your connectivity concerns @DesNes.

  • When the "no service" prompt started showing, were you able to send/receive messages as well as make calls?
  • What is your zip code? We'd need this to check tower stability in your area.
  • What make and model device do you have?

A good method to get rid of this prompt is to reseat your devices SIM by removing it after powering of the device.

 

We look forward to hearing back from you.

 

Vincent, AT&T Community Specialist

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