Pending unlock status stuck for my Surface Duo1
To whom it may concern,
I put in a request to carrier unlock for my Surface Duo1. Unfortunately I failed to confirm an email in 24 hrs because the mail was separated in spam box.
I'd like to re-submit unlock procedure but I can get only the message as "Current status - Pending" when I filled in my IMEI number.
It has been 3 month since pending message showed and no status changed even today.
Can you please how should I re-submit unlock procedure?
I'm sorry to bother you but if my category selection is in-appropriate, I'm glad for your modification.
Thanks a lot in advance.