
Tutor
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4 Messages
No service and no wifi access at work
I started a new job on the 4000 block of Front Street, in San Diego (a block away from UCSD Hospital). My phone is an iPhone 6S Plus & is up to date on software updates. All the other employees, patients, and doctors are able to get phone, internet and wifi service in our office, but my phone continues to say No Service, or have 1 bar which ends up being no service. I have to leave the building and walk up to a block away, wait a few minutes, & them I'm able to make calls and read email etc. Meanwhile, virtually everyone around me is on their cell phone. One of the other nurses mentioned the I "must have AT&T" and that's the problem. I find it difficult to believe that everyone else can get a signal and I can't. It was suggested that I switch my provider & unfortunately I will have to if I can't get a signal, connect to wifi and check emails. Do you have any solutions?
formerlyknownas
ACE - Sage
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105.7K Messages
5 years ago
It’s universal. Unlock it and switch carriers.
Why does everyone else have Wifi access? That’s not blocked by carrier
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Gary L
ACE - Expert
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16.1K Messages
5 years ago
It sounds like the nurse knows that everyone but AT&T has service.
I'm not sure why? If "everyone else" has a tower close by and AT&T does not, that would explain it.
There are places you can go that AT&T has coverage and "everyone else" does not (because AT&T has towers close by and the others do not).
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sandblaster
ACE - Expert
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63.1K Messages
5 years ago
Your ATT service has nothing to do with WiFi. If others can connect to WiFi, you should be able to also. What WiFi service are they able to get that you can’t? If you have postpaid service, your phone is also capable of WiFi calling.
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NurseDray
Tutor
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4 Messages
5 years ago
Thanks! I'm seriously considering it. One of the only reasons I stay with AT&T is that they have the best coverage in my small home town in Alaska. I only have a 3 month work contract, and I definitely won't be extending, so I can live with the temporary inconvenience. At this point I'm probably going to switch to straight talk since I own my phone outright. Frustrated with iPhones because Apple slows down the phones that aren't the most recent. I refuse to pay 1K a year or every other year for a new phone, and I'm all things apple. I tried a Samsung galaxy note, but took it back two weeks later because I just didn't have the time to learn a completely new operating system. My friends who have Samsung's love them.
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NurseDray
Tutor
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4 Messages
5 years ago
Every time I attempt to log onto UCSD guest wifi I get a message saying that I cannot connect. My phone always has the wifi setting on. No one can figure it out in my office. But then again, none of them want help me figure it out because they don't have AT&T. It's a temporary job, so I can deal with the inconvenience. I just wondered if there was a way to fix it. Thanks for replying. I appreciate it!
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Gary L
ACE - Expert
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16.1K Messages
5 years ago
That's NOT what they do. Phones that have degraded batteries are impacted, it's not just because it's a non-recent phone.
With a new battery (or an old phone that has a great battery) there shouldn't be any issues. If the battery is being taxed and going to shut the phone down, they do some things to the power to make the battery last longer.
Realistically, most new phones aren't going to have a degraded battery (right?), so people like to say it's the older phones. But if you pulled one of the degraded batteries out and put it in a newer phone, in theory, it should also appear to be slower.
Apple used to charge $89-ish for a new battery and until the end of the year, they're offering battery replacements in some phones for $29. If someone's phone is affected by the battery, this is a no-brainer instead of replacing with a new phone. Even $89-ish makes more sense instead of replacing the phone.
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NurseDray
Tutor
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4 Messages
5 years ago
Don’t get me wrong, I love iPhones and all things Apple. The only thing I’m missing is the iPod touch, which I’m going to purchase to replace my ancient iPod (I don’t like using my phone for all my music storage). It’s just that in addition to my signal problem at work, the phone is significantly slower in general. I haven’t even used half of my memory and learned early on to always purchase an iPhone with the most memory. I close every app after using them, adjust settings as needed, etc.
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Gary L
ACE - Expert
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16.1K Messages
5 years ago
No, you purchased more STORAGE, memory is decided by Apple and is in the same in all versions of that iPhone/iPad/iPod Touch model regardless of how much storage you added.
This actually eats more power and is not recommended by Apple.
https://www.wired.com/2016/03/closing-apps-save-battery-makes-things-worse/
http://www.businessinsider.com/apple-closing-multitasking-apps-battery-life-2017-7
https://www.express.co.uk/life-style/science-technology/831702/iPhone-Close-Apps
That option is added to help your close non-responsive apps and to help you switch to apps. According to Apple the
"apps aren’t open, but they're in standby mode to help you navigate and multitask. You should force an app to close only when it’s unresponsive." https://support.apple.com/en-us/HT201330
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