Check for service outages
sdraiders1972's profile

1 Message

Sunday, December 3rd, 2023 7:31 PM

New dead zone

Last few weeks  been noticing when I'm in this area drop phone calls the Internet for apps don't work it's like a dead zone..bye the west side of the OTAY ranch mail..

Community Support

 • 

229.8K Messages

3 months ago

Hello @sdraiders1972,

 

We hear you and let's get you the help you need. 

 

Please try resetting your network which may help resolve your experience is to refresh your connection to the network by power cycling/restarting your phone. 

  1.  Simultaneously press and hold the Side button and the Volume up or down button until the slider appears.
  2. Next, select and drag the Power icon to the right.

It's easy to check our network coverage in your location:

  1. Go to the AT&T Network Coverage Map.
  2. Enter an address, state, or ZIP Code, and select the search icon. We'll show you what type of coverage is available.

You can also try using Wi-Fi Calling for a better call connectivity. 

 

Hope this helps! Feel free to reply for any further assistance. 


Thank you for contacting AT&T Community & Forums,
Gary, AT&T Community Specialist.

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.