New Member
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5 Messages
Need help please please please
So I moved to a new location and there is no signal here I can stand in certain spots and it will pick up one bar every now and then. And we have no Wi-Fi so what I am doing is running a free proxy server of a tablet as a hotspot my phone let me connect to the Internet using it but I cannot use Wi-Fi calling and my app won’t work. Could someone please help me get this working. What don’t make much sense to me is T-Mobile Picks up very good out here and it is Also gsm Network I don’t know why AT&T is not working Verizon works also but I believe that’s a CDMA network but anyways back to the point if somebody could please help me fix this. I am using a iPhone if that matters?
ATTHelp
Community Support
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189.5K Messages
2年前
Hello, @Zekemike,
Thank you for reaching out. If you haven't yet, power down your phone completely for thirty seconds before turning it back on again. This should help make a fresh, stronger connection if one is available.
You can directly report dropped calls and connectivity issues with the AT&T Mark the Spot app. The app can also keep you informed on known service issues and upcoming wireless infrastructure improvements.
Have a great week.
James, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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96.4K Messages
2年前
Switch!
FYI, it sounds like you are on prepaid. Prepaid services cannot be extended because you have no bill and there is no way to defer a payment until a later date.
(edited)
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