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coletrain24's profile

Contributor

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1 Message

Thursday, February 21st, 2019 2:47 PM

my connection is slower than it used to be

while at work i cannot load webpages or videos when only two weeks ago i could load without even a second of load time my work hasnt moved so im trying to find out if the service has declined or if i need to switch to another provider so that my phone will work

Accepted Solution

Official Solution

Community Support

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229.4K Messages

5 years ago

Hi, @coletrain24,

 

We'd love to help with your data speeds. let's see if we make a new, stronger connection to the signal on your phone. Power down your device completely for thirty seconds before turning it back on. If this doesn't help, could you let us know what type of device you have?

 

Have a great weekend!

 

James, AT&T Community Specialist

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