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long delay before phone rings
Hi. We had just ported 5 lines to AT&T Prepaid & all lines are experiencing the following problem: When someone places a call FROM a landline TO any of our cell phones there is a long silence after the number has been dialed before the caller hears any ringing. The delay can vary from 10-25 seconds. Friends have been telling me that they can't get through; when they call they just hear nothing so they hang up. Numerous customer service reps have been worthless so far. 😞