Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 3/31. See all protection plans.

Contributor

 • 

1 Message

Tue, Jul 2, 2019 3:33 PM

Logan Square - Chicago - Poor Cell Service

For the past 2-3 weeks the cell service has been very bad in the Logan Square of Chicago (60647).  Is there something being done to fix this?

 

Thanks

 

Dan

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

 • 

108.3K Messages

7 months ago

Hello @Danman21

 

We hate to hear that your experiencing low signals with your mobile device. Allow us to be of assistance!

 

After researching with the zip code provided, all the towers around the Maplewood & Bucktown area are in good standing. There are no reports of service disruption at this moment.

 

You can utilize our Device troubleshoot & Resolve Tool by selecting what cellphone brand/model you're currently using, then click onto a specific issue for additional troubleshooting.

 

For future use, you can report any dropped calls or network disturbances by using our AT&T Mark the Spot App.

 

We hope this information helps, and enjoy the rest of your day!

 

Dwight, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

1 Message

@ATTCares I have the same problem and have had it for months. I’ve even switched phones during that time and still have the problem. It happens around the two block radius of the cross at Milwaukee, Kimball, and Diversey. Ironically right around the ATT store.