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1 Message

Wed, Dec 25, 2019 8:38 AM

I cant reach some websites

I have internet connection but somehow when i try to reach some web sites (most of them are foreign country web sites), it doesnt open.

I get warning of either 'Your account suspended call Att' or it says too many redirects.

I cleared cookies and caches but i stil have same problem.

More details = I also have same problem with connecting my phone, it used to connect automaticly, but now i receive a warning, it says cant connect or your acccount suspended, but somehow after warning starts internet. I ll upload photos below

This website doesnt allow me upload screenshots, so click below links to show screenshots please



Community Support


195.8K Messages


Hi @yunik,


We are happy to help.


Have you already tried rebooting your gateway? Rebooting can refresh your gateway's processes and make it able to route completely once again.


Please let us know if this helps!

Thank you for contacting us on AT&T Community Forums!

Lafayette, AT&T Community Specialist


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