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Wzaiontz's profile

Contributor

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1 Message

Monday, May 28th, 2018 7:03 AM

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How can I get out of my contract?

How can I get out of my contract without paying fees? I have chatted, called, and email but still have no service 90 percent of the time. I always get disconnected from them. The people are starting to become rude. I just want what I pay for and they don't seem to care. Please help. 

Accepted Solution

Official Solution

ACE - Sage

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115.9K Messages

6 years ago

@Wzaiontz

You have no fees to get out of.  Your only agreement is to pay to pay for the phone.  (That is not a “fee”)

 All carriers eliminated service contracts in favor of no contract service and installments on phones.   

    You signed a retail purchase agreement on the phone.   Similar to a no interest loan.  You had 14 days to return the phone if service was no good.  After 14 days you have to finish paying for the phone.  It’s yours.  You can sell it to pay off what you owe and go to another carrier.  

ACE - Expert

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64.7K Messages

6 years ago

You are probably not on a contract. ATT ended service contracts over two years ago. There are no fees to leave. If you are paying for a phone, you will have to finish paying what you owe. If you want to keep using your phone, best to get it unlocked before you leave. Also, your final month of service is not prorated. If you leave, try to do it near the end of your billing month.

New Member

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4 Messages

1 year ago

I don’t agree with Att contracts my 12 was payed for and got a 13  know they want 900 to pay for it that is a joke. The have senior calling in Florida but the don’t have it any ware else  Verizon T moble  have 35 per phone  and with ATT it’s 65 a person that a big difference.so all us seniors need good deal and not to be taken advantage of 

ACE - Expert

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64.7K Messages

1 year ago

@Glenlee15 You responded to a 5 year old thread. There are no service contracts anymore. ATT has been no contract for years, even before this 5 year old thread. I have no idea what you are complaining about but the cost of an iPhone 13 has nothing to do with any contract. Apple sets the price for iPhones, if you think it’s a joke, complain to Apple.

Former Employee

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32.9K Messages

1 year ago

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