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Switzerlander's profile



1 Message

Mon, Sep 1, 2014 9:56 AM

GoPhone has no connection abroad

Hi all,

I've moved from the US to Europe and changed my post-pay to a pre-pay (GoPhone) contract. Now I'm in Europe (Switzerland), but my phone won't connect to any of the carriers, so I can't make/receive any calls...

How can this be fixed? I need to be available on my US number!!


Thank you for your help!


Community Manager


10.2K Messages

8 years ago


Hello @Switzerlander 


Unfortunately this is not something that can be fixed. Go Phone's only support roaming in Canada and Mexico, there is no way to make a Go Phone work anywhere else.


I apologize for any inconvenience. You might be able to use an online phone service (like Google Voice for example) for your needs in Switzerland.




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