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Switzerlander's profile

Contributor

 • 

1 Message

Mon, Sep 1, 2014 9:56 AM

GoPhone has no connection abroad

Hi all,

I've moved from the US to Europe and changed my post-pay to a pre-pay (GoPhone) contract. Now I'm in Europe (Switzerland), but my phone won't connect to any of the carriers, so I can't make/receive any calls...

How can this be fixed? I need to be available on my US number!!

 

Thank you for your help!

ATTDmitriyCM

Community Manager

 • 

10.2K Messages

8 years ago

 

Hello @Switzerlander 

 

Unfortunately this is not something that can be fixed. Go Phone's only support roaming in Canada and Mexico, there is no way to make a Go Phone work anywhere else.

 

I apologize for any inconvenience. You might be able to use an online phone service (like Google Voice for example) for your needs in Switzerland.

 

Thanks,

Dmitriy

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