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asehgal's profile

Contributor

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1 Message

Wednesday, June 5th, 2019 8:44 PM

Extremely Poor Cell Service in San Clemente 92672

Hi, the cell coverage in parts of San Clemente (in and around a 1 mile radius of Avenida Ramona Street) is extremely poor. Coverage goes from 5 bars to none as soon as you get closer to Avenida Ramona. Making/receiving calls or connecting to data is completely compromised. Neighbors with ATT are also experiencing the same issue and no one knows why.

 

I recently moved to the neighborhood and am now considering moving to another carrier if this issue can't be resolved. 

 

Any idea on what could be wrong???

 

Thanks!

Community Support

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229.4K Messages

5 years ago

Greetings @asehgal!

 

Allow us to assist. Our sources show a couple of towers undergoing scheduled maintenance in your area. We recommend powering your device completely Off then On again to try to connect to other functioning towers in that location.

 

In the meantime, download our Mark the Spot app to find if there are similar experiences in your area. Also, Wi-Fi Calling is a great option for sending and receiving calls and text messages.


We hope this info helps.


Lar, AT&T Community Specialist

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