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AT&T related help: Get mobile data help



R

New Member

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1 Message

Tuesday, November 16th, 2021 1:56 AM

Does the Pixel 5 esim have issues with 5Ge data

In most areas of Anchorage I have very bad or non-existent data using my eSim. If I switch to my physical sim on the same phone (I have a dual sim Pixel 5) I have normal data. My phone shows the same 5Ge icons for both sims and I have identical ATT unlimited plans on both Sims. Should I ask ATT for a new eSim?

ACE - Sage

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117.1K Messages

2 years ago

The esim is built into the phone, so there is no way to provide a new SIM card. 

If it works better on the physical Sim then switch to a physical SIM card. 

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