bkingrey's profile



1 Message

Thu, Aug 3, 2017 5:03 PM

DNS settings update with AT&T

Hello, I'm a systems administrator for our district school system.  We've changed our DNS on our mail servers about 5 days ago during an exchange upgrade. We are receiving calls about users not being able to log in to their mail on their home wireless. It seems that this is only true so far with users that have AT&T as their ISP.


Could a DNS admin possibly help me get our new DNS updated?





Community Support


192K Messages

5 y ago

My name is Tim, your case was sent over to my management team and we’ll be assisting you towards a resolution, I work from 1 - 10 CST. I’ve reviewed your account and I see your issue is DNS. This would need to be handled through your ISP, they would have the contact information needed should they find an issue. TimB, AT&T Community Specialist

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