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New Member


4 Messages

Saturday, March 21st, 2020 7:50 PM

Covid-19 question pertaining to Wireless Home Internet

In one of ATT'S announcements to provide further relief and support during the Covid-19 response stated that "All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data."

Is this extended to those with the ATT-Wireless Home Internet? (the wireless home phone and internet which is cellular based and not part of the Rural Fixed Wireless internet)

Thank You,


Accepted Solution

Official Solution

Community Support


225.7K Messages

4 years ago

Hi, know understand the importance of keeping you connected. During #COVID19 we are waiving internet data overage for the customers who do not have unlimited home internet access. For more information you can visit

New Member


4 Messages

Thank you!



18 Messages

@ATTHelp Hi, we have an AT&T hotspot. Today we got a warning message that we were in the top 95% of data used. Our speeds have dropped to 3mbps from 40mbps. At the same time our phones are still getting 40-50mbps.

What should we do? This is super inconvenient as we try and work from home and many devices can't be tethered to our phones.

Thank you.

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