Congested Network or Data throttle?.. very slow network.
For months now I have been dealing with very slow network speeds, <2mbps at times.. Takes forever to load web pages, streaming videos are constantly stuck buffering, it's like I time warped back to 3G.. I have the ATT truly unlimited plan , no data throttle is supposed to occur until 100gb, I average nowhere near that at less then 30gb per bill cycle. The issue occurs even when I have a 5G connection and signal strength of 4 or 5 bars, and does not matter the location it occurs everywhere.
It's not my device as the issue is the same for my wife as well. Even so, I did all troubleshooting from clearing browser cache and so forth. Nothing helps. I've already called att support multiple times , they've preformed network signal refresh, and that has improved the speed but only for a few hrs then it's back to before. Last call I had , I was support to be having the issue escalated to technical support and was told I would be contacted but nothing... I work in communications and tbh it's very clear from the troubleshooting I've done that the problem is with ATTs network, either I am being throttled despite my plan, or their network is just not capable and facing issue with congestion.. I wpuld really like to resolve this or understand the cause. Im greatly disappointed given the prices I pay, and considering a switch to a more reliable network...