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emagana's profile

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Thursday, November 30th, 2023 5:03 PM

Celular internet failure at Kansas City, Shreveport LA and Heavener OK

 3 of our employees currently in the USA are reporting that their celular internet is down at Kansas City MO, Heavener OK and Shreveport LA since 7 am today.
All have AT&T celular chips from Mexico and they worked fine in the US until this morning.
Is there an issue on these locations?

Community Support

 • 

229.5K Messages

3 months ago

Hey there! We hear you, and let's get the help you're looking for.

 

We recommend you to check if there is any outage issues in the area by following the instructions given below:

  1. Go to the AT&T Network Coverage Map.
  2. Enter an address, state, or ZIP Code, and select the search icon. We'll show you what type of coverage is available.

In an area with limited or no coverage, try these options:

  • Move closer to a window
  • Go outside
  • Use Wi-Fi Calling

    Hope this information helps!

     

    Thanks for visiting AT&T Community Forums.

    Kelly, Community Forums Specialist.

     

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