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sjacobs300's profile

Contributor

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7 Messages

Tuesday, April 4th, 2023 2:45 PM

Cell Tower Issues

I work in West Point Georgia and the Cell tower went down last week. I checked the area for outages and it returned sayin no outages in the area. I barely have 1 bar, cannot receive calls or text messages.  When is this going to be fixed?

Accepted Solution

Official Solution

Community Support

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232.8K Messages

1 year ago

Hey there @sjacobs300, we'll be happy to help you determine when this tower will be back up.

Thank you for sharing your city and state, with that information, we were able to locate this tower in question. It is currently degraded, and the planned restoral rate is 4/11/23, by 6 AM. 

We hope this helps, let us know if you have any other questions. Thank you for reaching out to the AT&T Community Specialist.

 

Dylan, AT&T Community Specialist

Contributor

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7 Messages

1 year ago

I am very curious to know how Verizon and TMobile we're all down the next day after the tornado went through but they both were back up running the next day. Why is it taking ATT almost two weeks to our service back up and running. 

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