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Tue, Aug 4, 2020 2:42 PM
Cell Reception Decline
My family and I were gone for a week and when we came back our cell service is very poor. Calls are dropping and cutting in and out. We used to have 4/4 bars of service in and around our home and now I rarely get more than 2/4. Our neighbors use Verizon and have not had the same issue. We will switch as well if service doesn't improve as I do a lot of work from home and need reliable, clear phone reception. Our zip code is 47639.
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6 months ago
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no service
complaint
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customer service
wireless
connection
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ATTHelp
Community Support
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144.6K Messages
6 months ago
Hello @1UnhappyDude,
Thank you for reaching out, we're sorry for the experience you've been receiving with your service.
There is a known outage that has interfered with your connection.
Service restoral is scheduled for 08/05/2020 at 11:33:17 CDT.
If you ever have any other questions or concerns in the future, feel free to reach back out as we are always here to help!
Jonye, AT&T Community Specialist
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