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Sun, Oct 10, 2021 3:16 PM

Cannot access data addon

Recently brought data addon for my motorola g power phone  but cannot connect to internet. Try the following

1. Toggle airplane on and off, power up the phone

2. reset mobile data and wifi, power up the phone

3. Eject and reinsert sim cards, power up the phone

4. Reset to factory, power up the phone

5. Change location with powerful signal

6. Swap sim card into LG Phoenix 3, get the same problem on the LG Phone

7. Call att

8. Visit store

Either att LTE data is not working on prepaid phone

Anymore suggestion?

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