I live in Florida just south of Tampa. I have had the worse service with ATT sense moving here.... I have been a customer sense the day of "the phone in a bag" .. so yes very long time. I never had a problem when living in Michigan. I moved here, I even brought the M-cell to try and help. I will have full bar with that and still have horrible phone calls. Most times people can't hear me, other times we all sound like robots.... I have been waiting for all the contracts on my bill (3 lines) to finish up and have been looking to change to Verizon. The other day we got a message saying "OH great news, you can probably be able to not use your M-cells anymore our service is that much better!" Really??? I have NO bars when I unplug that so how can you say our service is so much better? Between that bad reception and ALL the unwanted calls I am so ready to just change. Yes my list blocked list is MILES long! If you can tell my things will be getting better in the next few months then I will hold off changing.. but if not I will have to say good by to ATT after more then 30 years!