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Mazinga's profile

New Member

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3 Messages

Friday, December 9th, 2022 12:35 AM

Arlington, WA, smokey point area, always super slow data speed or no signal.

I'm really tired of this situation here in Arlington, WA upper north Marysville area. Always data lagging. lost GPS signal.

Does anyone have the same issue with this here? I'd like to know how AT&T improve this area.

I know, recently they are doing a lot of construction building this area. especially near the Amazon warehouse newly build.

I thought my device getting old that's why it happening to me, but always had no problem in other places.

ATTHelp

Community Support

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207.9K Messages

2 months ago

We are here to help your with your connectivity in your area, @Mazinga.

 

We do understand how important it is to have reliable service in your area. 

 

We do have a few troubleshooting steps you can try. You may use our Device Support page for personalized steps on how to complete the following steps based on your specific device:

  • Power cycle your device
  • Reset your network connections
  • Toggle airplane mode on and off
  • Check your SIM for any damages

You may also check out our Wireless Support tool for step-by-step troubleshooting. Go to Fix My Wireless > Connection > Service quality & speed > and follow the prompts. 

 

Try this and let us know how it goes. 

 

Clarissa, AT&T Community Specialist 

 

New Member

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3 Messages

2 months ago

It's only certain locations near the smokey point area (from rite aid, and Safeway to Walmart ). not all places. If it happens to me all the time I definitely consider a new device, but my iPhone 8 is still strong with other places.

upper north Starbucks area too.

please improve data speed in Arlington, WA.

I marked bad signal or lagging area below.

ATTHelp

Community Support

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207.9K Messages

2 months ago

Hello, @Mazinga! We thank you for providing that information.

 

We understand your concerns regarding the data speeds, you can check the coverage in those specific areas to know whether it is 4G or 5G LTE. 

 

We hope this information helps, and please let us know if you have any additional questions.

 

Thank you for reaching out to the AT&T Community Forums!

 

Rachel, AT&T Community Specialist

New Member

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3 Messages

2 months ago

The previously marked map was from the AT&T coverage map.

Please investigate that area. I'm really frustrated every day.

ATTHelp

Community Support

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207.9K Messages

2 months ago

Thank you for the response, @Mazinga.

 

Let's meet in a DM to further review and assist you with your signal concerns. You will find a chat icon next to a bell icon in the upper right corner of this page. Our next message will appear there. 

 

Thank you for contacting AT&T Community Forums. We look forward to chatting soon!

 

Clarissa, AT&T Community Specialist 

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