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jayanks's profile

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1 Message

Thursday, November 24th, 2022 12:21 PM

Airtel roaming in USA, issue with voice calls

Hi There! 

I am having issues with making or receiving calls. I landed here in the US yesterday. I have tried switch off and on, reset the network settings and also have pulled out the SIM and inserted it back again. Nothing helped yet. I am receiving SMSs but no calls. Can you please help me. My phone is Pixel 2, which is a supported phone with ATT. 

ACE - Sage

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117K Messages

1 year ago

Your pixel 2 likely is not a US model, and therefore is not voice over LTE compatible. Since LTE is the minimum Network, AT&T has no 2g or 3G network, you have no voice calls. 

You can check the imei, and check your model number against the list in the bottom link. 

IMEI check

https://www.att.com/buy/byod/identify?devicetype=phone

Service capabilities of unlocked phones

ACE - Professor

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3K Messages

1 year ago

I have read the some Airtel customers have to update their plan to roam and or SIM to connect to AT&T now.  Contact Airtel to determine if you need to update either.

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