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burkthomas's profile

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1 Message

Friday, December 2nd, 2022 6:30 PM

Air 4920 Lights are Blinking RED

My Air 4920 stopped working the other day after working fine for 2 years. I've moved the device right next to the router and I held the WPS button down on the router and then the Air. Now the lights on the Air just blink red.

ATTHelp

Community Support

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210.9K Messages

4 months ago

We're here to help get your address the lights on your airties, @burkthomas.

 

Blinking red network lights mean that the extender is out of range of the WiFi, so we recommend trying two things:

  1. Reboot your Gateway by unplugging the power for about 20 seconds then plugging it back in.
  2. Reboot the AirTie, if you haven't, by unplugging the power for about 20 seconds as well.

If those steps don't work, please let us know and we can look into additional options on either fixing or replacing your Airtie.

Let us know if this helps!

 

Jarod, AT&T Community Specialist

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