5g and LTE service is poor to none!
I switched over from T-mobile because when they took over Sprint and forced me to upgrade my phone and use 5g it was terrible.
Unfortunately, I have the same bad service and even worse. I can’t even pull up websites and have them load completely. I use online video sessions every week and I need to have good service.
I have reset my phone. I received a new SIM card in January when I switched. I have been on the phone with support (March 1, 2023) and they checked out a few things then said that the tower nearest to me had a yellow signal (no idea what that means). They said that they would send a report in so enhancements would be made to the tower so I could get a better signal (heard that before from T-mobile) by March 17, 2023. Today is April 25, 2023 and it is actually worse than before.
I have done research on this and I am in an area with poor signal and there are other factors that interfere with the signal. I need a cell phone booster and one that does not use internet. I am paying for cell phone service so why should I have to use my internet service to get a decent signal? There are boosters that do not use wi-fi.
I am beyond frustrated and it takes a lot to get me to that point. Please do something that will resolve my problem not just put me off again. Thank you.