wow, help or a scolding...??? hmmm.......

first time in this forum- took less than 5 seconds before wanting to turn right back around and exit, but i just want to say this first... i thought this was supposed to be a supportive community or something... after reading 3 posts of people having difficulties, i would rather take my chances with speaking to an actual att employee because at least they pretend to be NICE. now that i have seen some of the "helpful support" in here- im good. some of the people responding in here are -0% helpful but 100+% rude. i mean if you have no way of changing your bad attitude, you would probably be better "help" by just keeping your mouth closed, just saying...