Contributor

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1 Message

Tue, Aug 1, 2017 12:46 AM

Want to transfer my Att go/prepaid phone number and account to another device

Would it be possible to transfer my number and account to a new phone? I can use only micro sims (different from my current one) in the new device so I can't just use the same sim card.

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sandblaster

ACE - Expert

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37.9K Messages

3 years ago

Yes you can transfer your number to a different phone but to do so, you will need a new SIM card. Go to an ATT store for a new sim. They will set it up and activate it with your number. There is now a $5 charge for a new sim. 

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Contributor

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1 Message

2 years ago

my phone service has been moved to a new location and the number has been changed. My account shows the previous number and shows the account has been discontinued. How do I access the new account #? 

jzaf0917

Former Employee

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17 Messages

2 years ago

Hi! Getting the account number is easy, just give us a call at 611 with your prepaid device. We'll be more than happy to provide it for you. 😄

 

sandblaster

ACE - Expert

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37.9K Messages

2 years ago


@Tubby90 wrote:

my phone service has been moved to a new location and the number has been changed. My account shows the previous number and shows the account has been discontinued. How do I access the new account #? 


To log into your new account, use your new number. The initial pin should be the last 4 digits of your new number.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.