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Unlock support
Hi my name Brittany Ingles i had purchased a phone from walmart tht is at&t prepaid j2 shine.samung. when i was buying the phone i was told i can switch over to my service boost mobile when i called boost to have it switched they said tht i had to call you guys to have the phone unlocked with no problem. Bit when i called the guy i talked saud hw couldn't tht i had to have turned on for 6 months is there anyway tht i cam have it unlocked with out having activated
ATTHelp
Community Support
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231.4K Messages
4 years ago
Hello @Mrs_Ingles2019,
We can definitely assist you with submitting an unlock request for your cell phone. You can follow the instructions at this link to Submit a request to unlock a device. Please keep in mind that your cell phone must meet all of our Unlock eligibility requirements at the link provided before it can be approved for unlock. Let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
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