New Member
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2 Messages
Unknown phone number issue withprepaid set up??
I'm trying to do everything I'm trying to set up the phone with a prepaid card from AT&t on a AT&t phone and this phone that I'm using currently texting right now but they're saying that the phone has an unknown phone number and I'm trying to accumulate where do I get the phone number from to this phone in order to set up the rest of my activation for my prepaid the information that I found that there was no phone number on this phone is in the about information in the settings
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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111K Messages
7 months ago
Phone number will be assigned during SIM activation
https://www.att.com/prepaid/activate/
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Nonexistant
New Member
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2 Messages
7 months ago
I need to know how to obtain a phone number to activate this phone on my prepaid it keeps asking for a mobile number to start activation. The phone shows no phone number in "about" info on phone in settings. How can I activate a phone from att with prepaid set up and sim with no phone number?
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ATTHelp
Community Support
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221.4K Messages
7 months ago
We're here to assist you with activating your prepaid device @Nonexistant.
You can activate your prepaid device online at our prepaid portal. Under AT&T Prepaid select activate your device and follow the directions.
Please let us know if you need additional assistance. Thank you for reaching out to AT&T Community Forums.
Marilyn, AT&T Community Specialist
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