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Nonexistant's profile

New Member

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2 Messages

Saturday, March 11th, 2023 9:37 AM

Unknown phone number issue withprepaid set up??

I'm trying to do everything I'm trying to set up the phone with a prepaid card from AT&t on a AT&t phone and this phone that I'm using currently texting right now but they're saying that the phone has an unknown phone number and I'm trying to accumulate where do I get the phone number from to this phone in order to set up the rest of my activation for my prepaid the information that I found that there was no phone number on this phone is in the about information in the settings

Accepted Solution

Official Solution

ACE - Sage

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117K Messages

1 year ago

Phone number will be assigned during SIM activation

https://www.att.com/prepaid/activate/

New Member

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2 Messages

1 year ago

I need to know how to obtain a phone number to activate this phone on my prepaid it keeps asking for a mobile number to start activation. The phone shows no phone number in "about" info on phone in settings. How can I activate a phone from att with prepaid set up and sim with no phone number?

Community Support

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231.3K Messages

1 year ago

We're here to assist you with activating your prepaid device @Nonexistant.

 

You can activate your prepaid device online at our prepaid portal.  Under AT&T Prepaid select activate your device and follow the directions. 

 

Please let us know if you need additional assistance. Thank you for reaching out to AT&T Community Forums.

 

Marilyn, AT&T Community Specialist 

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