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New Member
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27 Messages
Unable to set up voicemail
Voicemail setup says phone number not stored on SIM, unable to set up voicemail.
Checking "About Phone" -> Phone Number says "Unavailable"
SIM status -> Phone Number on SIM "Unknown"
It makes and gets phone calls fine, and data works fine.
Responses
ATTHelp
Community Support
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144.6K Messages
6 months ago
Hi @Davenlr,
Thank you for reaching out. We're more than happy to take a closer look.
In order to better tailor our assistance for you today, we want to know if you are following the steps to set up your voicemail on the AT&T website. Also, please try our troubleshooting tool here to see if it resolves the error.
We are eager to hear back from you so we can assist further.
Doyin, AT&T Community Specialist.
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Davenlr
New Member
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27 Messages
6 months ago
I was able to set up my voice mail by following some instructions I located on Google.
Under SIM on the phone, it still says Phone Number on SIM: unknown
so I get an error when trying to set up visual voicemail app, but I am not worried about it. Ill wait until covid is over and just go by the store.
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