Unable to log into my gophone account.
Hello - I am looking to access my GoPhone/Prepaid account but have not been able to. I moved to the Netherlands 8 months ago and I am looking to check my balance to make sure that I still have enough funds on my account to keep my phone number active. Unfortunately I do not have service in the Netherlands and I cannot receive the new password via text. I tried to log in with my number as the username and last 4 digits as the password but I keep getting and Error message:The system cannot log you in at this time. Call 611 for help. I even used AT&T chat to help assist me and they were unable get me into my account.
I need this issue resolved so that I will have a working phone once I return to the States in the spring/summer of next year. Please help!!