New Member
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Unable to call 888 number with my prepaid att plan.
I need to call (Phone number hidden) number. It is a company, nothing weird...
Thant is a huge problem for me. The message is "you dialed the number that is blocked by your plan".
I tried everything, even went to att office.
Shame, shame, shame
WHY are you ATT blocking numbers? Gready?
I will switch to a different provider....
ATTHelp
Community Support
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231.2K Messages
4 years ago
Hey there @LuciaSC!
Let's look into what could be going on with your inability to contact that particular toll free number.
If you're on a Daily/Pay-Per-Minute plan make sure to add more money to your balance as any balance that equals $5 or less can use data, but you may not be able to place a call.
Also, if your plan is Daily/Pay-Per-Minute, you may want to change to another AT&T PREPAID plan by following these instructions.
We hope this info helps.
Lar, AT&T Community Specialist
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