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Lorieann55's profile

New Member

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2 Messages

Tuesday, March 14th, 2023 10:16 PM

Transfer an existing Prepaid number to an existing AT&T UNLIMITED PLAN, not a prepaid plan.

I have a Prepaid unlimited plan. My son has a regular unlimited plan with 4 lines, he only uses 3 of those lines. He suggested I cancel my Prepaid plan, and he wants me to utilize the 4th line on his account. Can I transfer my existing number to his 4th line?

Accepted Solution

Official Solution

ACE - Expert

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13.2K Messages

1 year ago

To transfer a prepaid line to a postpaid line, it will need to be done in a corporate store, not an authorized reseller. Only corporate store employees are capable of doing such a transfer.

New Member

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2 Messages

1 year ago

kdfederer, Thank you for your reply.

Community Support

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232.8K Messages

1 year ago

We understand the importance of transferring your PREPAID number to existing an Postpaid Unlimited plan, Lorieann55

 

As previously mentioned by our ACE, kdfederer, visiting our store location would be the best and most effective option, to successfully transfer your number. 

 

Our first recommendation would be to use our store locator, since you plan on heading there to transfer your PREPAID number. 

 

First, you will need to click, "Filter", then click the box that says, "Company Owned Stores". Finally, you will click "Apply" 

 

Please let us know if this helps. Thanks again for reaching out to AT&T Community Forums!

 

Nelson, AT&T Community Specialist. 

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