New Member
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2 Messages
Suspicious call
Hello,
I had a problem with my account for international calls and yesterday I called this number through skype: +1.408.962.1025. They asked me for my 4-digit pin, and IMEI number and I gave both, but the problem was not solved, so they said they canceled the international add-on. I still have the add-on on my account, and when I checked the number online, it looks like mostly scam calls, and now I'm scared that I gave my IMEI number along with some other info to a scammer. How can I confirm that it was AT&T or what should I do?
JefferMC
ACE - Expert
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35.2K Messages
2 years ago
That phone number has been given out as the phone number to contact AT&T Wireless Customer Service Internationally, i.e. from outside the U.S. Whether you actually reached AT&T when you dialed that number via Skype no one will be able to answer.
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Aynm
New Member
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2 Messages
2 years ago
Thanks for the response. What do you mean? Can you reach someone else when you dial a specific number?
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ATTHelp
Community Support
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231.5K Messages
2 years ago
Hey there Aynm, we want to help you manage your add-ons for your account.
As our ACE @JefferMC stated, we can confirm the number 408.962.1025 is a valid AT&T PREPAID International number.
Learn how to call and send texts to international numbers from inside the U.S. Plus, find out how to connect when traveling abroad.
International customer service info
If you feel you gave your information to a scammer, then you can report and learn how to recognize and prevent phone scams.
Protect yourself from deceptive callers
Please reach back out if we can further assist. Thank you for contacting AT&T Community Forums.
Lorie, AT&T Community Specialist
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