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BUBIARINDO's profile

Contributor

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1 Message

Tuesday, August 29th, 2017 1:35 AM

Stop my Plan

When I visited US on June 2017, I bought a SIM Card with mygophone service. Payment using my Credit Card. But since coming back in Indonesia, I still find billing in my Credit Card for the next month. How can I stop the Plan? can you please help?

 

Thanks.

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

7 years ago

@BUBIARINDO This is a customer to customer forum, not customer support. You should have cancelled autopay before you left. Since you can not manage your prepaid account from outside the US, your options are to contact customer support to have them disable autopay or cancel the credit card so that ATT can't continue to charge it. 

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