Unlimited Data for $50/mo.
Rideordie's profile

Tutor

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6 Messages

Thu, Jul 6, 2017 5:53 PM

Spotty service in Texas

For at least 2 months now the service has been very hit or miss. This past week thou has been nothing short of ridiculous. I either can't call out bcuz I don't have enough data and I'm on the unlimited plan, or I can get on FB and Messenger but can do nothing else and sites take forever to load. Are effected customers like myself going to be credited for any of the down time and how long before this stops? I'm ready after 2+ years to change carriers so I can have a working cell phone.
ATTHelp

Community Support

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175.7K Messages

4 y ago

Hello @Rideordie,

 

I’m sorry to hear your service has had issues for so long, I would be more than happy to look into this and get it taken care of.

 

I will be reaching out to you via private message. This way I can gather more details on the situation. This message will appear in your Forum’s Inbox located in the top right-hand corner of your screen.

 

I look forward to working with you to resolve this!

 

Jordan, AT&T Community Specialist

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