Uniquely for you. Preorder the new Google Pixel 6.
Gromit's profile

Contributor

 • 

1 Message

Sat, Feb 10, 2018 7:06 AM

Refill Your Account scam

I've had a prepaid account for years. Tonight I received a call which appeared to be from AT&T. The recording said that the information for my account had been lost and to retrieve it I should press 1. It sounded like a scam to me, so I hung up. I called AT&T and verified that it was indeed a scam call. It looked pretty convincing. It appeared to come from 611, but I was charged $.10, which wouldn't happen on a real 611 call. AT&T is aware of this scam, but to my knowledge they haven't warned their customers. I don't know what information the scammers ask for, but you should never give any personal information to unknown parties. If you're concerned about your account, call AT&T.

No Responses!
Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.