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TEXASADGUY's profile

Contributor

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2 Messages

Tue, Jul 29, 2014 2:59 PM

REFILL CARDS RIPOFF

I WONDER WHY AT&T OFFERS A $60 REFILL BUT NOT A $60 CARD? YOU MUST BUY A $65 CARD TO REFILL $60! I WONDER IF WE SHOULD EXPECT A RATE PLAN INCREASE SOON. I THINK IT IS TOTALLY LUDACRIS TO MAKE SOMEONE BUY A CARD FOR $5 EXTRA WHEN THERE IS NO NEED FOR THE OVERAGE! I KNOW ITS JUST $5 BUT YOU PAY THE RETAIL STORE $4 FOR THE PAYMENT AND THE EXTRA $5 FOR THE CARD YOU IN ESSENCE PAY $70 A MONTH. AT&T SHOULD BE MORE HONEST WITH ITS PERSPECTIVE CUSTOMERS EXPLAINING THIS IN DETAIL. THIEVES ONE WAY OR ANOTHER WAY I SEE IT.

ms_unicorn

Former Employee

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4.9K Messages

7 y ago

Hello, TEXASADGUY!

 

Thanks for posting. There are several methods of refilling your GoPhone account that may suit your needs and do not require a refill card. To learn more about these alternate methods, click on the link below.

 

Refill Your GoPhone Account

 

Let me know if this helps!

 

-Mariana

Contributor

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2 Messages

7 y ago

The point I'm making has nothing to do with the different refill options. My point is that AT&T knowingly changed its refill card from a $60 card to a $65 dollar card even though the rate plan is $ 60. A great deal of your prepaid customers use one of the couple different types of refill cards and should be informed that there is no cash refill option for the $60 monthly plan that can be purchased for $60 rather than the $65 refill amount and the fee to purchase the card by the retailer is avg 2.5¥
ATTDmitriyCM

Community Manager

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9.9K Messages

7 y ago

 

Hi @TEXASADGUY 

 

Here is the $60 refill card: http://www.att.com/accessories/prepaid/60-secured-gophone-refill-card.html#sku=sku6760286

 

You should also see this amount if you refill online.

 

Thank you,

Dmitriy

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